All purchases are final and cannot be cancelled, or refunded even with a fee. Once you complete a purchase, your credit card will be charged for the amount shown, regardless of whether or not the purchased ticket(s) is/are used. All tickets are subject to the restrictions described in the product description and/or pickup instructions.
Issued on the day of the visit to guests who are not satisfied with the snow conditions within one hour of ticket purchase or used that allows you to return any other day within the current season. Please visit the Guest Service counter in person for more information.